FAQs

We offer a range of single origin and our own unique blends alongside our fantastic flavoured coffees, hot chocolate and a selection of brewing equipment.

Gotham coffee is packed in high quality bags which include valves. Valves help keep coffee fresh by releasing gases and preventing oxygen from entering.

This means our coffee can be kept in the bag we ship it out in, or of course, if you prefer, you can decant it into your favourite airtight container.

To remain utterly delicious, Gotham coffee should be kept it in a cool place and out of direct harsh light, a kitchen cupboard is generally ideal. 

We can offer our free grinding services on any coffee beans you purchase of us. We use Mahlkonig EK43 for precision grind levels.

We always have a naturally decaffeinated coffee in stock, which delivers the same Gotham coffee flavour experience, but is 99.9% caffeine free. Check out our Mexican Mountain Water Decaf.

We can also provide any of our flavoured coffees in decaf too, just select the decaf option on the product page. So that's one less thing to keep you up at night, right?

If you like it strong, you'll want to check out our Vietnam White Dragon coffee. This is a dark roast and it's also high in caffeine too in case you need a mega-boost. 

UK delivery is completely FREE on all orders over £25. For orders under £25 we charge £3.39 and us Royal Mail Tracked 48. All orders are fully tracked and once dispatched, delivery typically takes just 2-3 working days.

Your order can be tracked via the Royal Mail website.

Any parcels received damaged in transit must be reported directly to us by email orders@gothamcoffee.co.uk within 48 hours of receipt of goods.

Unfortunately, due to the nature of our products, we do not accept returns or exchanges on any food and drink products.

You're in luck, yes, we do offer coffee subscriptions. Flexible monthly subscriptions are available across the majority of the Gotham Coffee range.

You're in luck, yes, we do offer coffee subscriptions. Flexible monthly subscriptions are available across the majority of the Gotham Coffee range.

Setting up a Gotham coffee subscription is easy. Choose your favourite coffee and on the product page you'll see an option to make a one-time purchase or you can switch to a subscription by choosing the subscribe and save option.

A cheeky discount is nice right? Whilst we do publish discount codes from time to time, the best way to stay informed and up to date of any offers is to make sure you’ve signed up to the Gotham Coffee email list.

Alternatively, if you choose our subscribe and save option, you'll save 10% on each order.